Returns & Exchanges
If you’re not 100% satisfied you may return or exchange your 51 Speedshop product within 30 days of purchase (excluding shipping).
51 Speedshop will accept returned items from the 51 Speedshop web store for an exchange or refund if the following criteria are met:
- The product is returned within 30 days from date of the original purchase.
- The product is resalable; in the original packaging, un-marked, and un-altered.
Aero Extensions & Arm Cups
- If you’re not satisfied with your fit, return the product within 30 days of purchase or exchange them for a different shape extension or cup.
- Extensions that are unaltered and uncut with no cosmetic damage will be accepted for return or exchange.
- Arm Cups that are unaltered with no cosmetic damage will be accepted for return or exchange.
51 Speedshop Cockpit
- Install to ensure compatibility with your frame.
- If you’re not satisfied with your bars, return or exchange them within 30 days of purchase.
- Cockpit must be unaltered with no cosmetic damage.
- Ensure the items that you wish to return meet the requirements listed directly above based on your product(s).
- Begin the exchange/return process by contacting us at email@example.com
- Using original packing and the box you received your 51 Speedshop product in carefully repackage the item to be sent back. If the box you received your item in was damaged or wet please use a new box similar to the one you received.
- Once we have received your return item and ensure it meets return requirements we will promptly process your refund.
51 Speedshop reserves the right to refuse any excessive and/or bad faith return. Returns do not include the cost of shipping or duties.
All returned items are to be shipped at your own cost using a trackable shipping method to the address below. Make sure to include a note listing your order number, name, item(s) being returned, and reason(s) for return.
51 Speedshop - Returns
1015 LITTLE GROVE CT
LONGMONT, CO 80503-7321
WE CANNOT ACCEPT A RETURN IF:
- A returned product does not meet 51 Speedshop's return requirements.
- A return is sent to the wrong address.
- A return request is made to 51 Speedshop more than 30 days from the date you received your item without special approval.
- The item is damaged or permanently altered in any way.
- The item has been marked on or shows other signs of damage.
Unsure if your product will be accepted as a return? Contact us via email at firstname.lastname@example.org with detailed photos of the product in question.
If you have a warranty issue please visit our warranty page Here